PIN based security

Until 2009 USPS website security was based on your Certificate number and your ZIP code. While this was adequate for securing information of interest only to USPS members, it was not sufficiently robust to safeguard members' personal information.

Effective Nov 1st, 2012 we no longer support login by Certificate/ZIP code, it is in your best security interest to use PIN based security.

Only trusted logons will have access to functions and data which are based on jobs held or will be able to make online data updates.

To activate your PIN based security, you must first select a security question and provide the answer.

If the following procedures seem complicated, they are designed to protect your personal information. We must ascertain that you are who you say you are before allowing you to change or request a PIN or Security Question.

If you would rather view a video than read the following, follow this link.

Once you are on PIN based security, you may do any of the following:

• Change your security question and answer.
• Change your PIN to one of your choosing.
• Request your PIN should you forget it by answering your security question. The PIN will be sent to your email address of records in the national membership database.
• Request your security question by entering your Certificate number if you forget both your security question and PIN. The security question will be sent to your email address of record in the national membership database.

At this time all USPS members have been assigned a PIN. Please refer to your dues renewal notice.

If you forget your PIN and cannot log onto the USPS website, follow this procedure:

• When you get the logon failure notice, click on the "ReSubmit" button
• Click on the link for the "Security Information" pages.
• Enter your certificate number
• If you do not remember your security question
  1. Click on I don't know my security question
  2. Click Continue
  3. Your Security Question will be sent to your email address of record in the national membership database
• If you know your security question
  1. Click on I know my security question
  2. Select your security question
  3. Click Continue
  4. Enter the answer to your security question
  5. Click Continue
• Your PIN will be sent to your email address of record in the national membership database

One last important note: If you do not have a valid email address in your membership/biographical information profile on the national database, you will not be able to receive the email messages concerning security questions or PINs mentioned above.

To change your email address, contact your squadron roster chairperson to update your email address. If you do not know your roster chairperson, you can use the "Manage your own Profile" link under "Membership Information" on the Information Center page, www.usps.org/info. Your email address change and other information changes will be forwarded to someone in your squadron who will be able to make the updates to the national database.