Standard Order Form (SOF) Internet Transmission Information
Following is some information to help you use the SOF form to submit
your
order over the Internet.
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Ensure you are on-line when you fill in the form; it must be filled
in from within your browser, using Acrobat Reader or Acrobat, version
5.0 or later. Submitting a saved copy causes problems, since Adobe will not recognize the confirmation message that is returned when the order is received at Headquarters.
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You can use either mouse or tab keys to move from field to field,
but use
of the tab key is recommended to ensure filling in all fields.
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Start with the date field by clicking in the field area, or just
pressing
the Tab key when the form first opens. The date will
automatically
be entered.
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Tab to the next field, and select or enter the requested
information.
Note that if using a credit card, some of the credit card data must
be selected from a pull-down menu using the mouse.
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Use the space bar to select (check off) check box fields. A mouse
click can also be used.
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If you hover your mouse over a field before clicking or tabbing to
that field, you will get a prompt that gives more information regarding
what is to be entered.
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Tab through the remainder of the form in the same fashion to complete
filling
in all fields. You can use Shift+Tab to go back to the previous
field.
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Print a copy and check it thoroughly prior to sending it in.
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When you're ready to send the order to Headquarters, click the "Submit"
button.
You should get a screen on your browser saying the order has been sent
to HQ. An Internet Order Number will be shown on this screen, and
you should record this number as well as the date and time for your
records. Note that Adobe will not recognize the confirmation if you sent the data from a saved form on your computer; you will instead get an error message from Adobe.
If you don't get the confirmation screen with your Internet Order
Number,
it means your order was probably not sent to Headquarters. Try the
following suggestions:
-
Make sure you are using a form you're getting directly from the EdDept web site, and not using a previously saved copy of the form. The confirmation only comes when you are using Adobe from within your browser.
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Turn off any pop-up stoppers/blockers prior to clicking the "Submit"
button.
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Clear your browser's cache/temporary internet files (check your Help
menu
on how to do this), shut down the browser, and then restart the browser
and complete the form from a clean start.
Click SOF to open the PDF form to send your
order
to Headquarters.