[Comphelp] Product Safety Recall by Dell ---- Dell AC Adapter Recall Notification

Tue, 25 Jan 2005 14:30:41 -0800

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=20
I received this today. I'm sure we have quite a few Dell Laptops out =
there.
Between my own and the squadron's I have six adapters of which two are =
on
the first list and one is actually recalled.
=20
Bob Miller
Poverty Bay
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D
-----Original Message-----
From: acadapterrecall@dellpfr.com [mailto:acadapterrecall@dellpfr.com]=20
Sent: Tuesday, January 25, 2005 5:06 AM
To: robert_c_miller@msn.com
Subject: Important Product Safety Advisory ---- Dell AC Adapter Recall
Notification

IMPORTANT SAFETY ADVISORY=20

1/19/2005=20

Dear Customer,=20

In cooperation with the U.S. Consumer Product Safety Commission, Dell is
voluntarily recalling and offering free replacements for certain AC =
Adapters
that were sold for use with some models of Dell Latitude, Dell Precision =
and
Dell Inspiron notebook computers. It is possible for the adapters to
overheat, which could pose a risk of fire or electrical shock.=20

Potentially affected adapters were sold with the following models of =
Dell
notebook computers:=20

*	Latitude CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS,
C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port =20

*	Inspiron 2500, 2600, 3500, 3700, 3800, 4000, 4100, 4150, 5000,
5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station =
=20

*	Precision M40

The adapters were also sold separately, including those provided in =
response
to service calls. The adapters were shipped to customers between =
September
1998 and February 2002. The words "DELL," and either "P/N 9364U, P/N =
7832D
or P/N 4983D are printed on the back of the adapters.=20

We are notifying you because our records show that you purchased one or =
more
of those notebook computers and/or adapters during the noted date range. =
Not
all the above-described adapters sold during the noted date range are
affected. To determine whether your adapter is affected by this issue, =
go to
Dell's website at <http://www.delladapterprogram.com>
www.delladapterprogram.com. The website will direct you to find and =
enter
an identification number from the back of your AC adapter so as to =
determine
whether the adapter is affected by this issue. If the adapter is =
affected by
this issue you will be automatically connected to a replacement order =
entry
request form or be provided with a phone number for your region, and you
should immediately discontinue use of the affected adapter. Dell will =
also
provide a means for you to return the affected adapters for proper =
disposal.
If you have additional question not covered on the recall website, or =
cannot
access the website, please call Dell toll-free at 800-418-8590, Monday
through Friday, 9:00 a.m. to 6:00 p.m. CST.=20

Customers also can write to the company at Dell Inc., Attn: Adapter =
Program,
9701 Metric Blvd., Austin, TX 78758.=20

Please note that only the described power adapters are subject to this
recall and not the notebook computers themselves.=20

Dell apologizes for the inconvenience caused by this issue. Shipment of
quality products always has been and continues to be Dells foremost =
concern.
As always, if you have questions or concerns about this or any other
subject, please feel free to contact us.=20

If you would like to be removed from this email distribution list please
reply back to this email and add REMOVE in the subject line or CLICK =
HERE
<mailto:opt-out@delladapterprogram.com?subject=3DREMOVE> .=20

Sincerely,=20

Dell Inc.,=20
Attn: Adapter Program
9701 Metric Blvd.
Austin, TX 78758
USA=20

=20

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<DIV><SPAN=20
class=3D140292122-25012005>&nbsp;</DIV>
<DIV>I=20
received this today. I'm sure we have&nbsp;quite a few Dell Laptops out =
there.=20
Between my own and the squadron's I have six adapters of which two are =
on the=20
first list and one is actually recalled.</DIV>
<DIV><SPAN=20
class=3D140292122-25012005>&nbsp;</DIV>
<DIV align=3Dleft><FONT=20
size=3D5>Bob&nbsp;<SPAN=20
class=3D140292122-25012005>Miller</STRON=
G></DIV>
<DIV align=3Dleft><FONT=20
size=3D5>Poverty=20
Bay</DIV>
<DIV align=3Dleft><FONT=20
size=3D5><SPAN=20
class=3D140292122-25012005>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<=
/FONT></DIV>
<DIV></DIV>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft>-----Original Message----- From: =
acadapterrecall@dellpfr.com=20
[mailto:acadapterrecall@dellpfr.com] Sent: Tuesday, January =
25, 2005=20
5:06 AM To: robert_c_miller@msn.com Subject: =
Important=20
Product Safety Advisory ---- Dell AC Adapter Recall=20
Notification </DIV>
IMPORTANT SAFETY =
ADVISORY=20

1/19/2005&nbsp;
Dear Customer, 
In cooperation with the U.S. Consumer Product Safety =
Commission,=20
Dell is voluntarily recalling and offering free replacements for certain =
AC=20
Adapters that were sold for use with some models of Dell Latitude, Dell=20
Precision and Dell Inspiron notebook computers. It is possible for the =
adapters=20
to overheat, which could pose a risk of fire or electrical shock. =

Potentially affected adapters were sold with the =
following=20
models of Dell notebook computers:&nbsp;
<UL>
 <LI>Latitude CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, =
CSx,=20
 CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, =
C-Port&nbsp;=20
 
 <LI>Inspiron 2500, 2600, 3500, 3700, 3800, 4000, 4100, =
4150,=20
 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking =

Station&nbsp; 
 <LI>Precision M40</LI></UL>
The adapters were also sold separately, including =
those provided=20
in response to service calls. The adapters were shipped to customers =
between=20
September 1998 and February 2002. The words "DELL," and either "P/N =
9364U, P/N=20
7832D or P/N 4983D are printed on the back of the adapters. 
We are notifying you because our records show that you =
purchased=20
one or more of those notebook computers and/or adapters during the noted =
date=20
range. Not all the above-described adapters sold during the =
noted date=20
range are affected. To determine whether your adapter is affected by =
this issue,=20
go to Dell's website at <A=20
href=3D"http://www.delladapterprogram.com"><FONT=20
size=3D2>www.delladapterprogram.com</A>.&nbsp; The =
website=20
will direct you to find and enter an identification number from the back =
of your=20
AC adapter so as to determine whether the adapter is affected by this =
issue. If=20
the adapter is affected by this issue you will be automatically =
connected to a=20
replacement order entry request form or be provided with a phone number =
for your=20
region, and you should immediately discontinue use of the affected =
adapter. Dell=20
will also provide a means for you to return the affected adapters for =
proper=20
disposal. If you have additional question not covered on the recall =
website, or=20
cannot access the website, please call Dell toll-free at 800-418-8590, =
Monday=20
through Friday, 9:00 a.m. to 6:00 p.m. CST. 
Customers also can write to the company at Dell Inc., =
Attn:=20
Adapter Program, 9701 Metric Blvd., Austin, TX 78758. 
Please note that only the described power =
adapters are=20
subject to this recall and not the notebook computers =
themselves.=20

Dell apologizes for the inconvenience caused by this =
issue.=20
Shipment of quality products always has been and continues to be Dells =
foremost=20
concern. As always, if you have questions or concerns about this or any =
other=20
subject, please feel free to contact us. 
If you would like to be removed from this email =
distribution=20
list please reply back to this email and add REMOVE in the subject line =
or <A=20
href=3D"mailto:opt-out@delladapterprogram.com?subject=3DREMOVE">CLICK =
HERE</A>.=20

Sincerely, 
<DIV style=3D"WIDTH: 184px; HEIGHT: 110px" =
ms_positioning=3D"FlowLayout"><FONT=20
size=3D2>Dell Inc., Attn: Adapter Program 9701 Metric =
Blvd. Austin, TX=20
78758 USA </DIV>
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