[memcom] October 2004 - TechSoup Stock New Product Alert

[Roberta L. Dougherty]

FYI,

One of benefits of membership is the ability to purchase software at a 
reduced rate.  Read below or check out the website.

Stf/C Roberta

 This month, I am pleased to announce the availability of new
> titles from Microsoft and a new product version from
> Groundspring. I would also like to share news about customer
> service improvements, and remind you how to check your
> organization's order history.
>
> *************************************
> NEW TITLES ADDED TO THE MICROSOFT CATALOG
> *************************************
> Introducing new additions to the Microsoft Software Donation
> Program catalog: Microsoft Digital Image Suite 10 is a
> professional level photo-editing program that provides
> simple-to-use tools to create superior photos. This product is
> available for an Admin Fee of $5 per user license, compared to
> the retail value of $129. For details, please visit:
> http://ga0.org/ct/U7aBPU11-aCb/DigitalImageSuite
>
> Microsoft Internet Security and Acceleration (ISA) Server 2004
> comprehensively addresses administrators' concern about
> security, performance, manageability, and operating costs of
> their networks. This product is available for an Admin Fee of
> $60.50, compared to the retail value of $1,512.50. For
> details, please visit:
> http://ga0.org/ct/ydaBPU11-aCW/InternetSecurity
>
> *************************************
> NEW PRODUCT VERSION FROM GROUNDSPRING
> *************************************
> Specially discounted by Groundspring, eBase Pro 2.11 is the
> latest version of this contact management software specifically
> designed for nonprofits. This product comes with a special
> version of FileMaker Pro, plus one free FileMaker technical
> support voucher. Find this product at TechSoup Stock for $159,
> which is $150 off the retail price. For full details, please
> visit:
> http://ga0.org/ct/y1aBPU11-aCO/eBase
>
> *************************************
> COMING SOON: 2ND ANNUAL "STOP SPAM TODAY" CAMPAIGN
> *************************************
> Mark your calendars! The 2nd Annual "Stop Spam Today" campaign,
> sponsored by Mailshell and TechSoup.org, is happening 11/9-12/8.
> Throughout the campaign, TechSoup.org will provide information
> and facilitate discussions to help your nonprofit fight spam. On
> 12/8, your organization can order copies of Mailshell's
> Anti-Spam Desktop software absolutely FREE through TechSoup
> Stock! There will be no Admin Fee, thanks to Mailshell's
> generous donation. To tell other nonprofits about this special
> campaign and software giveaway, visit:
> http://ga0.org/ct/UpaBPU11-aC6/tellafriend
>
> *************************************
> WANT TO TALK TECHNOLOGY?
> *************************************
> If your organization is looking to connect with others who are
> interested in helping nonprofits use technology more
> effectively, I invite you to learn more about the Nonprofit
> Technology Enterprise Network (N-TEN) Regional Conferences.
> TechSoup.org is pleased to be a content partner. Limited
> scholarships are available. To find a conference near you,
> please visit:
> http://ga0.org/ct/EpaBPU11-aC5/n-ten/
>
> *************************************
> CHECK YOUR ORDER HISTORY
> *************************************
> Unsure about what products your organization has already
> received? Follow these easy steps to check your order history:
>
> 1. Go to http://ga0.org/ct/UdaBPU11-aCg/login and log in with
> your individual username and password.
>
> 2. If you have not already done so, you must become authorized
> to place orders for your organization. For more information on
> this, visit our password help section at:
> http://ga0.org/ct/U1aBPU11-aCt/password
>
> 3. Click the Order Status link in the navigation bar on the left
> side of the screen. This next page will allow you to view your
> past orders by date range.
>
> *************************************
> CUSTOMER SERVICE ENHANCEMENTS
> *************************************
> Lastly, I am happy to announce that TechSoup Stock has taken the
> first of many planned, important steps to improve our customer
> service in ways that our customers will notice. Although many of
> you send us kind words about our service, we are acutely aware
> that from time to time, we do not meet your expectations. We
> have been hard at work for several months implementing
> technology to support customer service and now have a new e-mail
> management tool in place. You may have noticed tracking codes at
> the bottom of the e-mails we send to you, that read "Powered by
> Onyx Software...[[--8025.10351-". Leaving this code on your
> e-mail when you reply to us allows us to track a complete
> history of your transaction and enables less research time and a
> quicker reply from us when you have an issue. I'll write about
> more such improvements in upcoming e-mails.
>
> If you've ever wished you could give some direct feedback on our
> service to management, I invite you to write to us at
> wearelistening@techsoup.org. The rest of the management team and
> I are making a promise to personally review all e-mails sent to
> this address. Please understand that we will not be able to
> reply to all of these e-mails, so continue to use
> customerservice@techsoup.org for order questions that require a
> response.
>
> Sincerely,
>
> Rebecca Masisak
> Director and General Manager
> TechSoup Stock
>
> Bringing Technology Donations to Nonprofits
>
> --------------------------------------------------
>
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>
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>
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>
> --------------------------------------------------
>
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> ***********************************
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> ***********************************
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