Fwd: [Psml] RE: America's Boating Club - another perspective
John & Judy Gill
twojscom@quadnet.net
Tue, 5 Sep 2006 15:43:57 -0400
I would like to expand on David Howe's recent post about another
perspective to America's Boating Club.
I agree with David, because the "product positioning" is completely
wrong. For Squadrons like Pennsway which is not near any single
boating area, it is very close to being false and deceptive
advertising. Why try to be just another boating or yacht club?
USPS membership is decreasing and has been on a decline for many
years. USPS used to advertise its public boating courses, we used to
advertise the benefits of membership, we used to advertise the good
works of our members. We used to be a visible and widely recognized
organization whose members were held in great esteem, but today we
are largely an unknown in the boating community. Why, because USPS
does not believe in promoting ourselves, we spend zero advertising
dollars in the boating magazines and then wonder why they don't run
articles about us? The young editorial staffs of local newspapers
and boating magazines have little or no idea who or what USPS is, and
for good reason -- we don't contribute one thin dime towards their
paychecks!
People know about the USCGAux. Why? Because their members talk
about the Coast Guard this and the Coast Guard that. They teach
Coast Guard Courses, do Coast Guard Vessel Safety Checks, go on Coast
Guard water patrols, etc. Rarely will you hear them use the word
"Auxiliary". A recent case in point was when our SEO contacted the
editor of our local newspaper asking him to include our courses in
his boating column -- he stated that they only published courses
taught by nonprofit organizations like the Coast Guard or the State
-- he had no idea who or what USPS was or did!
The sole promotional effort by National is the "Power of One" -- to
someone like me who has been in the advertising business (35 years)
is that simply means we do no advertising beyond "word of mouth" and
membership is solely a local Squadron problem (no ad slicks or copy
is provided). When was the last time your District newsletter
contained an article by a National officer OR when was the last time
your Squadron newsletter contained an article (other than reservation
forms for a District or National meeting) from your District officers
or National? Responsibility and blame are pushed downward, but help
from above is not forthcoming.
I have been preaching for several years that the KEY to membership
and member retention is FRIENDSHIPS. People join a local Squadron
for one or two reasons. They either have a particular need for
advanced courses OR they have a Friend in the Squadron. Joining has
virtually nothing to do with joining a prestigious organization (you
simply can't be prestigious if no one knows about you). Don’t
believe me, ask 10 of your Life Members who their best friends are
and whether or not they are USPS members (exclude their friends who
are not in your squadron). Of those 10 Life Members who have their
SN ask if they have really put to use ALL their USPS education, or
which courses they honestly could have omitted and not put their boat
or lives in jeopardy. Go up and down your dock and ask fellow slip
holders what their perception of USPS is or does.
Many on this list have said that it is STATURE that is important to
membership, but the reason for my becoming a Life Member is because
of the many FRIENDS I have in the Squadron whom I respect and want
them to think likewise of me, not any personal stature I’ve gained
through membership!
Todays young people are often vilified as being non joiners and not
civic minded. But, that simply does not jive with our current
military service, without the draft. The problem, if there is one,
is that it now takes two salaries to make ends meet. The only
negative I have seen is that some of our young members go on the
bridge, not out of commitment to the squadron, but rather as a resume
builder (to show that they have leadership abilities - in a civic
service organization).
If we were really serious about promoting membership, we would have a
Benefits Brochure with ALL the DISCOUNTS and who, what, when, where
and why questions answered and/or Discount Order Forms Enclosed.
Publish a brochure once a year -- let the Membership Committees have
unlimited copies and watch our membership grow. Run a few
advertisements in national and regional magazines about USPS, our
advanced and elective courses and member benefits and watch our
membership grow. Watch our prestige, stature, image, and membership
soar!
The number of boats is increasing and membership in USCGAux is
increasing while USPS membership is decreasing - therefore it stands
to reason that WE must be doing something wrong. Status Quo no
longer means to remain the same. Like any business venture, you
either grow or you go out of business!
John R. Gill, AP
Pennsway (PA) Squadron
Life Member
Ch/Mem/Com, Ch/ABC, Ch/VSC