[Psml] PIN codes

[John R. Bradley]

Beginning with the dues notices mailed on April 1st, we began notifying
members of a randomly generated 8 character PIN code associated with their
certificate number. There is a bright yellow insert in each dues notice that
tells where to locate the PIN code(s) on the invoice, what their purpose is,
and how to complete their respective security profile (by choosing 1 of 20
different questions and supplying an answer).
Within a year, as all dues cycles are mailed, everyone will receive their
PIN and instructions.
Unfortunately, we are already receiving reports of members discarding the
insert and then wanting to know their PIN.
Momentarily, there will be a new link on the USPS.org website explaining in
great detail how to recover from a lost PIN or security question. All of the
recovery mechanisms require a valid email address on file.
As a matter of policy, HQ will not respond to lost PINs and security answers
unless a member's identity can be positively established. This can only be
done by FAXing a copy of a valid drivers license, government issued photo
ID, or passport to HQ, or mailing a photocopy of the same documents to HQ.
Of course, it would be much easier if they recorded their PIN and security
answer when they received/established it.  



R/C John R. Bradley, SN
Chair USPS Information Technology Committee
60 Old Brook Road 
Dix Hills, NY 11746-6432 
(800) 777-3770 ext.203 Office 
(631) 546-5768 Home 
(631) 274-2103 FAX 
jrb at accurecord.com