[Psml] PIN codes

[Tony Whitman]

Hi:

I just checked the online Dues-processing system and no mention is 
made of a PIN number nor setting up a security question.

Not clear from your message why this is needed when all one wants to 
do is pay their dues.

So could you be a tad more explicit as to why it is needed and when 
it gets applied!

Obviously we are just one small squadron but we do have some unique 
problems that don't befall others, namely members who only will pay 
in the local currency(Yen) or are very reluctant to use their CC over 
the Internet or don't have an accepted CC. For these persons we did 
have a work around to collect the payment in Yen and then charge off 
the dues to a CC that is accepted by Headquarters. This worked quite 
well last year and seems it will work this year but still the fact 
PINs and secret questions are being applied with no input from the 
squadrons apparently nor alternate means to make payment if required 
does bother those of us operating overseas.

Regards,

Tony Whitman
Tokyo Sail & Power Squadron
D13



At 01:09 4/25/2009, John R. Bradley wrote:
>Beginning with the dues notices mailed on April 1st, we began notifying
>members of a randomly generated 8 character PIN code associated with their
>certificate number. There is a bright yellow insert in each dues notice that
>tells where to locate the PIN code(s) on the invoice, what their purpose is,
>and how to complete their respective security profile (by choosing 1 of 20
>different questions and supplying an answer).
>Within a year, as all dues cycles are mailed, everyone will receive their
>PIN and instructions.
>Unfortunately, we are already receiving reports of members discarding the
>insert and then wanting to know their PIN.
>Momentarily, there will be a new link on the USPS.org website explaining in
>great detail how to recover from a lost PIN or security question. All of the
>recovery mechanisms require a valid email address on file.
>As a matter of policy, HQ will not respond to lost PINs and security answers
>unless a member's identity can be positively established. This can only be
>done by FAXing a copy of a valid drivers license, government issued photo
>ID, or passport to HQ, or mailing a photocopy of the same documents to HQ.
>Of course, it would be much easier if they recorded their PIN and security
>answer when they received/established it.
>
>
>
>R/C John R. Bradley, SN
>Chair USPS Information Technology Committee
>60 Old Brook Road
>Dix Hills, NY 11746-6432
>(800) 777-3770 ext.203 Office
>(631) 546-5768 Home
>(631) 274-2103 FAX
>jrb at accurecord.com
>
>
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