[Psml] PSML Digest, Vol 31, Issue 6

Sat Apr 25 13:39:43 EDT 2009

This is another great way to loose membership renewals for the organization. 

-----Original Message-----
>From: psml-request at usps.org
>Sent: Apr 25, 2009 9:00 AM
>To: "R.Daybell" <rdaybell at earthlink.net>
>Subject: PSML Digest, Vol 31, Issue 6
>
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>Today's Topics:
>
>   1. PIN codes (John R. Bradley)
>   2. Re: PIN codes (Paul R. Soucy)
>   3. Re: PIN codes (Tony Whitman)
>
>
>----------------------------------------------------------------------
>
>Message: 1
>Date: Fri, 24 Apr 2009 12:09:50 -0400
>From: "John R. Bradley" <jrb at accurecord.com>
>Subject: [Psml] PIN codes
>To: "John R. Bradley" <jrb at accurecord.com>
>Cc: United States Power Squadrons Mailing List <psml at usps.org>
>Message-ID: <E19DCD43702D487B830170B7AFF95C5D at JRBXPQUAD>
>Content-Type: text/plain;	charset="us-ascii"
>
>Beginning with the dues notices mailed on April 1st, we began notifying
>members of a randomly generated 8 character PIN code associated with their
>certificate number. There is a bright yellow insert in each dues notice that
>tells where to locate the PIN code(s) on the invoice, what their purpose is,
>and how to complete their respective security profile (by choosing 1 of 20
>different questions and supplying an answer).
>Within a year, as all dues cycles are mailed, everyone will receive their
>PIN and instructions.
>Unfortunately, we are already receiving reports of members discarding the
>insert and then wanting to know their PIN.
>Momentarily, there will be a new link on the USPS.org website explaining in
>great detail how to recover from a lost PIN or security question. All of the
>recovery mechanisms require a valid email address on file.
>As a matter of policy, HQ will not respond to lost PINs and security answers
>unless a member's identity can be positively established. This can only be
>done by FAXing a copy of a valid drivers license, government issued photo
>ID, or passport to HQ, or mailing a photocopy of the same documents to HQ.
>Of course, it would be much easier if they recorded their PIN and security
>answer when they received/established it.  
>
>
>
>R/C John R. Bradley, SN
>Chair USPS Information Technology Committee
>60 Old Brook Road 
>Dix Hills, NY 11746-6432 
>(800) 777-3770 ext.203 Office 
>(631) 546-5768 Home 
>(631) 274-2103 FAX 
>jrb at accurecord.com 
> 
>
>
>
>------------------------------
>
>Message: 2
>Date: Fri, 24 Apr 2009 13:56:50 -0400
>From: "Paul R. Soucy" <psoucy at sc.rr.com>
>Subject: Re: [Psml] PIN codes
>To: <jrb at accurecord.com>
>Cc: United States Power Squadrons Mailing List <psml at usps.org>
>Message-ID: <71EAC6BA283D4D5BA39FD0130F9203DF at YOUR2540FFFB43>
>Content-Type: text/plain; format=flowed; charset="iso-8859-1";
>	reply-type=original
>
>John,
>
>Just this week I received my membership renewal notice and that was all that 
>was in the envelope. No yellow insert.  However, the invoice from USPS did 
>include a pin code for me and one for my wife. So some renewals may not have 
>a yellow insert and members should check their invoice to make sure the pin 
>code is entered.
>
>P/C Paul Soucy, AP
>SEO, Long Bay
>
>----- Original Message ----- 
>From: "John R. Bradley" <jrb at accurecord.com>
>To: <psoucy at sc.rr.com>
>Cc: "United States Power Squadrons Mailing List" <psml at usps.org>
>Sent: Friday, April 24, 2009 12:09 PM
>Subject: [Psml] PIN codes
>
>
>> Beginning with the dues notices mailed on April 1st, we began notifying
>> members of a randomly generated 8 character PIN code associated with their
>> certificate number. There is a bright yellow insert in each dues notice 
>> that
>> tells where to locate the PIN code(s) on the invoice, what their purpose 
>> is,
>> and how to complete their respective security profile (by choosing 1 of 20
>> different questions and supplying an answer).
>> Within a year, as all dues cycles are mailed, everyone will receive their
>> PIN and instructions.
>> Unfortunately, we are already receiving reports of members discarding the
>> insert and then wanting to know their PIN.
>> Momentarily, there will be a new link on the USPS.org website explaining 
>> in
>> great detail how to recover from a lost PIN or security question. All of 
>> the
>> recovery mechanisms require a valid email address on file.
>> As a matter of policy, HQ will not respond to lost PINs and security 
>> answers
>> unless a member's identity can be positively established. This can only be
>> done by FAXing a copy of a valid drivers license, government issued photo
>> ID, or passport to HQ, or mailing a photocopy of the same documents to HQ.
>> Of course, it would be much easier if they recorded their PIN and security
>> answer when they received/established it.
>>
>>
>>
>> R/C John R. Bradley, SN
>> Chair USPS Information Technology Committee
>> 60 Old Brook Road
>> Dix Hills, NY 11746-6432
>> (800) 777-3770 ext.203 Office
>> (631) 546-5768 Home
>> (631) 274-2103 FAX
>> jrb at accurecord.com
>>
>>
>> ________________________________________
>> Need to subscribe, unsubscribe or change your email address?  See 
>> www.usps.org/mailman/listinfo/psml for details.
>
>
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>------------------------------
>
>Message: 3
>Date: Sat, 25 Apr 2009 12:09:33 +0900
>From: Tony Whitman <tonyw at gol.com>
>Subject: Re: [Psml] PIN codes
>To: jrb at accurecord.com
>Cc: United States Power Squadrons Mailing List <psml at usps.org>
>Message-ID: <E1LxYS2-0002EY-V3 at smtp12.dentaku.gol.com>
>Content-Type: text/plain; charset="us-ascii"; format=flowed
>
>Hi:
>
>I just checked the online Dues-processing system and no mention is 
>made of a PIN number nor setting up a security question.
>
>Not clear from your message why this is needed when all one wants to 
>do is pay their dues.
>
>So could you be a tad more explicit as to why it is needed and when 
>it gets applied!
>
>Obviously we are just one small squadron but we do have some unique 
>problems that don't befall others, namely members who only will pay 
>in the local currency(Yen) or are very reluctant to use their CC over 
>the Internet or don't have an accepted CC. For these persons we did 
>have a work around to collect the payment in Yen and then charge off 
>the dues to a CC that is accepted by Headquarters. This worked quite 
>well last year and seems it will work this year but still the fact 
>PINs and secret questions are being applied with no input from the 
>squadrons apparently nor alternate means to make payment if required 
>does bother those of us operating overseas.
>
>Regards,
>
>Tony Whitman
>Tokyo Sail & Power Squadron
>D13
>
>
>
>At 01:09 4/25/2009, John R. Bradley wrote:
>>Beginning with the dues notices mailed on April 1st, we began notifying
>>members of a randomly generated 8 character PIN code associated with their
>>certificate number. There is a bright yellow insert in each dues notice that
>>tells where to locate the PIN code(s) on the invoice, what their purpose is,
>>and how to complete their respective security profile (by choosing 1 of 20
>>different questions and supplying an answer).
>>Within a year, as all dues cycles are mailed, everyone will receive their
>>PIN and instructions.
>>Unfortunately, we are already receiving reports of members discarding the
>>insert and then wanting to know their PIN.
>>Momentarily, there will be a new link on the USPS.org website explaining in
>>great detail how to recover from a lost PIN or security question. All of the
>>recovery mechanisms require a valid email address on file.
>>As a matter of policy, HQ will not respond to lost PINs and security answers
>>unless a member's identity can be positively established. This can only be
>>done by FAXing a copy of a valid drivers license, government issued photo
>>ID, or passport to HQ, or mailing a photocopy of the same documents to HQ.
>>Of course, it would be much easier if they recorded their PIN and security
>>answer when they received/established it.
>>
>>
>>
>>R/C John R. Bradley, SN
>>Chair USPS Information Technology Committee
>>60 Old Brook Road
>>Dix Hills, NY 11746-6432
>>(800) 777-3770 ext.203 Office
>>(631) 546-5768 Home
>>(631) 274-2103 FAX
>>jrb at accurecord.com
>>
>>
>>________________________________________
>>Need to subscribe, unsubscribe or change your email address?  See 
>>www.usps.org/mailman/listinfo/psml for details.
>
>
>
>------------------------------
>
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>
>End of PSML Digest, Vol 31, Issue 6
>***********************************

R.D. Daybell